BAGGAGE
At SUPERTOURS, passengers are responsible for transferring their own bags. Baggage assistance is available upon request. Special handling ID tags are available for customers that need help with their luggage, such as elderly passengers or customers with disabilities.
Be sure that all checked bags have a claim check AND an identification tag. You must get both of these at the BUS prior to boarding. Please make sure your bags are properly tagged inside and out.
Take your baggage to the bus and give it to the driver who will load the baggage underneath the bus. You are in charge of picking up your bags next to the bus at your final stop or transfer location.
SUPERTOURS BAGGAGE RESTRICTIONS:
Two (2) pieces of baggage is checked free of charge for adults and children. One (1) additional piece of baggage may be checked for a charge of $10.00 for adults only. One (1) small bag up to 25 pounds can be taken on board for each adult or child. Carry-on bags must fit in the overhead compartment or under your seat.
The maximum allowable weight for checked baggage is 50 pounds per individual piece of baggage. A charge of $20 will be charged for any baggage above the 50 pound limit.
Baggage must not exceed 62 inches when adding the total exterior dimensions of the piece (length + width + height). A charge of $20 will be applied to any baggage above the 62-inch limit.
ACCEPTABLE BAGGAGE
In general, acceptable baggage includes suitcases, duffel bags, toolboxes, trunks and securely tied cardboard boxes. A plastic and/or a paper bag is not acceptable as checked baggage.
PROHIBITED ITEMS FOR CHECKED BAGGAGE
Acids, ammunition, animals, combustible liquids, compressed gases, corpses, cremated remains, explosives, firearms of all types, fireworks, flammable liquids, furniture, hazardous materials (poisons, radioactive materials, etc.), materials with a disagreeable odor, matches, merchandise for resale, protruding articles, or any unsecured articles including those in plastic or paper bags are prohibited. Items such as money and prescription medication may not be checked as baggage and are to be carried in the customer's possession. Laptop computers are prohibited as checked baggage, however they may be brought aboard as carry-on items.
SUPERTOURS POLICY FOR LOST, BREAKAGE OR STOLEN LUGGAGE
SUPERTOURS IS NOT RESPONSIBLE FOR LOST OR MISPLACED LUGGAGE, (Except luggage specifically tagged under our additional luggage checking,
SUPERTOURS acknowledges a total baggage liability of MAXIMUM $250.00 US DOLLARS). SUPERTOURS IS NOT RESPONSIBLE FOR ANY ITEMS LEFT BEHIND ONBOARD OR IN THE LUGGAGE COMPARTMENT.