We are aware that unfortunate things may occur that you may miss the Bus; unfortunately, your ticket is non-refundable and non-transferable. You will need to purchase another ticket for another trip. To avoid missing your trip you must be at the departure location between 20 to 30 minutes before the departure time.
In Orlando, you will check-in inside the Terminal, 30 minutes before departure.
In all other locations, you should be waiting for the Bus outside the departure location. Drivers will not search for passengers; passengers must be at the departure point, looking out for the Bus ready to board immediately
Children 8 through 15 years of age will be accepted for transportation when accompanied by a passenger at least 16 years of age. Unaccompanied children under 8 years of age will not be accepted under any circumstances. No unaccompanied minors are permitted on travel packages.